{"id":156263,"date":"2025-05-28T15:50:56","date_gmt":"2025-05-28T15:50:56","guid":{"rendered":"https:\/\/lighthouselocarno.ch\/shipment-of-orders\/"},"modified":"2025-05-28T15:53:38","modified_gmt":"2025-05-28T15:53:38","slug":"shipment-of-orders","status":"publish","type":"page","link":"https:\/\/lighthouselocarno.ch\/en\/shipment-of-orders\/","title":{"rendered":"Shipment of orders"},"content":{"rendered":"\n<p>Light House Accessories ships to <strong>Switzerland<\/strong> and <strong>worldwide<\/strong>, ensuring fast, safe and traceable delivery.<\/p>\n\n<h3 class=\"wp-block-heading\">\ud83c\udde8\ud83c\udded Shipping to Switzerland<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Courier: <strong>Swiss Post &#8211; Priority<\/strong><\/li>\n\n\n\n<li>Delivery time: <strong>1-2 working days<\/strong><\/li>\n\n\n\n<li>Shipping costs:\n<ul class=\"wp-block-list\">\n<li>CHF 8 for orders up to CHF 99.<\/li>\n\n\n\n<li>CHF 12 for bulky parcels<\/li>\n\n\n\n<li><strong>Free<\/strong> for orders over CHF 150.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<p>All orders are shipped with tracking numbers.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">\ud83c\udf0d International Shipping<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Courier: <strong>DHL Express<\/strong><\/li>\n\n\n\n<li>Delivery time: <strong>2-5 working days<\/strong>, depending on the country<\/li>\n\n\n\n<li>Shipping costs: automatically calculated at checkout based on weight and destination<\/li>\n\n\n\n<li>Tracked shipping with link to track package status<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\">\ud83d\udccc Warning:<\/h4>\n\n<p>Any <strong>customs duties, local taxes, or import fees<\/strong> are the responsibility of the recipient and are not included in shipping costs.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\u23f1\ufe0f Processing times<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Orders with <strong>prompt delivery<\/strong> items are shipped within <strong>24 business hours<\/strong> of payment confirmation.<\/li>\n\n\n\n<li>Orders with products <strong>not immediately available<\/strong> will be shipped as soon as all items are available.<\/li>\n\n\n\n<li>In case of delays attributable to suppliers or the courier company, you will be notified by email.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udd01 Return Policy<\/h2>\n\n<p>Our customers&#8217; satisfaction is our priority. If you are not satisfied with your order, you can return it within the time limit. <\/p>\n\n<h3 class=\"wp-block-heading\">\u2709\ufe0f How to make a return<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Report the return within 14 days<\/strong> of delivery by writing to:<br\/>\ud83d\udce7 <a>info@lighthouselocarno.ch<\/a><\/li>\n\n\n\n<li>Insert into package:\n<ul class=\"wp-block-list\">\n<li>Products <strong>unused and in original condition<\/strong><\/li>\n\n\n\n<li>The order number or receipt<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Ship the package to the address: <strong>Light House Accessories<\/strong><br\/>Via della Gallinazza 10A<br\/>6600 Locarno &#8211; Switzerland<\/li>\n<\/ol>\n\n<p>\ud83d\udce6 <strong>Return shipping costs<\/strong> are the responsibility of the customer, except in the case of defective products or shipping errors on our part.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb8 Refund<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Refund will be made <strong>within 14 days<\/strong> after receipt and verification of the returned goods.<\/li>\n\n\n\n<li><strong>Only the value of the products<\/strong>, excluding the initial shipping costs, will be refunded.<\/li>\n\n\n\n<li>In case of damaged or visibly used items, we reserve the right to <strong>deduct a percentage from the refund<\/strong>.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udccd For questions or assistance<\/h2>\n\n<p>We are always available to clarify any doubts.<\/p>\n\n<p>\ud83d\udce7 Email: <a>info@lighthouselocarno.ch<\/a><br\/>\ud83d\udccd Address: Via della Gallinazza 10A, 6600 Locarno, Switzerland<br\/>\ud83c\udf10 Site: <a class=\"\" href=\"https:\/\/www.lighthouselocarno.ch\">www.lighthouselocarno.ch<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Light House Accessories ships to Switzerland and worldwide, ensuring fast, safe and traceable delivery. \ud83c\udde8\ud83c\udded Shipping to Switzerland All orders are shipped with tracking numbers. \ud83c\udf0d International Shipping \ud83d\udccc Warning: Any customs duties, local taxes, or import fees are the responsibility of the recipient and are not included in shipping costs. \u23f1\ufe0f Processing times \ud83d\udd01 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-156263","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/pages\/156263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/comments?post=156263"}],"version-history":[{"count":0,"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/pages\/156263\/revisions"}],"wp:attachment":[{"href":"https:\/\/lighthouselocarno.ch\/en\/wp-json\/wp\/v2\/media?parent=156263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}